Savannah, who is a type one diabetic and wears an insulin pump 24 hours a day, says she ran into TSA agents who were not prepared to deal with her medical situation.
The TSA admins keep assuring us that the TSA employees are thoroughly trained, and the admins keep assuring us after every gaffe that they’ll train some more. But stuff like this keeps happening.
The teen, Savannah Barry (age 16) carries doctor’s letter advising TSA employees not to put Ms. Barry through the X-ray machine, but they did it any way, then did a manual search, which is what she had been requesting. However, the X-rays broke her pump, as the letter said they would.
After putting her through the X-ray scanner, they decided to do a manual search and extended pat-down, which is what Ms. Barry requested in the first place. The reason: she has liquids and insulin which the pump uses, and the employees didn’t know what to do about those materials.
My lesson from this is that there’s no effective training for TSA employees. They don’t know what to do when faced with scenarios they haven’t trained for. This is a huge security hole, and I expect terrorists are taking note.
2 years ago
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